The Citizens Utility Board (CUB), Wisconsin's only consumer advocacy group fighting for utility ratepayers, is a member-supported nonprofit organization that advocates for reliable and affordable utility service and that represents the interests of residential, farm, and small business customers of electric, natural gas, and telecommunication utilities before regulatory agencies and the courts.

In Wisconsin, utilities can only raise rates upon authorization of the Public Service Commission of Wisconsin (PSC).  The PSC typically hears the reasons for the request in a rate case.

CUB represents Wisconsin utility customers in these highly technical rate cases at the PSC .  Attorneys and consultants from around the country are utilized on a case by case basis because of their unique expertise particular to issues arising in each case.

Based on the findings of our experts, CUB argues for reductions in the amount of increase sought by the utilities.

The Public Service Commission of Wisconsin (PSC) is a state agency that is responsible for the regulation of Wisconsin's public and municpally owned utilities.

These utilities must obtain PSC approval before setting new rates, issuing stock or bonds, and building new power plants or power lines.

Unfortunately at this time, CUB does not have the staff or resources to help individuals with problems on their bills.

We recommend that individuals contact the Public Service Commission of Wisconsin at 1-800-225-7729 and speak with a consumer specialist.